anthropomorphic AI
Anthropomorphising LLMs is an active product choice.
While reasoning models unlock superhuman capabilities, I believe the real winners in the agentic AI space will be the ones that succeed in making the models feel as human as possible.
Each AI agent should take on a life of its own. The best human agents are the ones that cater their services to you. They adapt to evolving needs, they're always reading the room, and they act differently with different clients.
AI agents should be no different. They need to learn preferences, detect sentiment, and build trust until they know their users well enough to hyperpersonalise. Only then should they be deployed to production. Especially in business-critical use cases.
Without proper nurturing, every interaction with an agent feels like starting over. Most AI agents today don’t remember enough, adapt enough, or care enough to make the relationship feel alive.
Importantly, AI agents won't simply become more human with advancements in inference capabilities. Active product decisions on the app layer need to be made to build truly human-centered AI agents.